In the past this has included: system support, bug fixes, small project work, data input / proof reading, graphic design, consultancy (marketing & technical), training, photography etc.

We like to form close working relationship with all our clients that don’t just end when the site goes live. We are always there to help so if you are struggling with a presentation or need something sent out e.g. e-mail newsletters then can just pick up the phone...

For sites where high availability is essential and lack of service may lead to direct revenue loss e.g. e-commerce websites we recommend clients look at our Byte Watch service. This is a customisable optional extra to our normal maintenance contract which constantly monitors website for various features e.g. availability, number of orders placed an hour, ability send e-mails. If any of these measured variables falls below the expected norm then alerts are sent out to Byte Art staff to pre-emptively look into these problems. Often problems are sorted out there and then and the site owners are unaware there was a problem till the next morning when we send them a report.